The information manager is the individual responsible for administering the construction contract(s). The information manager may be the project manager, and indeed the JCT (Joint Contracts Tribunal) standard form of contract will form part of the main project contract and describes the role as ‘PM / information manager‘ but the contract administrator could be the lead consultant, the cost consultant, or a client representative. The NEC4 (New Engineering Contract) contracts describe the information manager as the ‘project manager‘, ICE 7th (Institution of Civil Engineers, now also dropped in favour of NEC4) refers to the ‘engineer‘ and design and build contract .
Information manager are appointed by the client and usually act as the client’s principal agent. When certifying or giving an assessment or decision, the information manager has to act honestly and reasonably and their decisions are open to challenge via the dispute resolution procedure unless the contract makes their decisions final and conclusive. For example on NEC contracts the assessments, notifications and certificates of the project manager can be reviewed under the dispute resolution procedure as a result of ‘any action or inaction of the project manager ‘
The information manager‘s role will generally include:
- Inviting and processing tenders.
- Preparing contract documents for execution.
- Administrating change control procedures.
- Seeking instructions from the client in relation to the contract.
- Issuing instructions such as variations, or relating to prime cost sums or making good defects.
- Considering claims.
- Chairing construction progress meetings.
- Preparing and issuing construction progress reports.
- Co-ordinating and instructing site inspectors.
- Agreeing commissioning and testing procedures.
- Agreeing defects reporting procedures.
- Ensuring that project documentation is issued to the client.
- Issuing certificates of practical completion and interim certificates.
- Collating and issuing schedules of defects.
- Issuing the certificate of making good defects.
- Issuing the final certificate.
NB on a contractors side, the role of information manager might be attributed to the contractors document manager, who will perform the role of administrator for the contractor.